Frequently asked questions.

Evolvy promotes your release through selected promotional placements and campaign strategies designed to increase exposure and help your music reach new listeners.

Most campaigns are reviewed and activated within 4 business hours after payment confirmation. Timing may vary depending on campaign volume and service availability.

Yes. You can choose between campaigns based on a stream goal or campaigns based on playlist duration and placement period, depending on the available packages.

Yes. You must provide the direct Spotify link to the track or release you want to promote so our team can process the campaign correctly.

The track normally needs to be publicly available on Spotify before the campaign can begin. If you are planning a release-day campaign, we recommend submitting the campaign as soon as the track becomes available.

Campaign delivery depends on the service selected. Evolvy provides the promotional activity described in each package, while artist growth, saves, followers and long-term listener behavior can naturally vary.

TikTok campaigns involve creators producing content using your sound or selected video. The objective is to increase exposure, content volume and discovery around your music.

Single Video campaigns involve one promotional video per selected creator, while Multiple Videos campaigns allow creators to publish several pieces of content around the same sound.

Yes. You can provide the direct TikTok sound link or the relevant video URL connected to the audio you want creators to use.

Creator selection depends on the campaign package and campaign strategy. Evolvy aims to match each campaign with creators suited to the requested promotional format.

Campaign processing normally begins within 4 business hours. Publication timing can vary depending on creator availability and the number of videos included in the campaign.

Any TikTok video has the potential to perform strongly, but virality cannot be guaranteed. Performance depends on the content, creator, audience response and TikTok distribution.

YouTube campaigns promote your video through targeted advertising designed to increase discovery and bring your content in front of relevant viewers.

You should provide the direct YouTube URL of the video you want to promote.

Yes. You can promote official music videos, visualizers, lyric videos and other suitable music-related YouTube content.

Campaign traffic is generated through legitimate promotional activity and advertising. We do not recommend or support artificial traffic designed to manipulate platform metrics.

Promotion can expose your channel to new viewers, but subscriber growth depends on how audiences respond to your content and cannot be guaranteed.

Activation normally begins within 4 business hours. The overall delivery time depends on the selected package, campaign size and advertising performance.

You can explore and build your campaign before signing in. An Evolvy account is required when you proceed to checkout so your campaign and orders can be linked to your profile.

All completed purchases are available in your Orders area, where you can view the service, campaign link, price, order ID and current status.

Evolvy currently supports card payments through Stripe and PayPal payments.

Your order is immediately added to your Evolvy account and enters our campaign workflow. Campaign activation normally begins within 4 business hours.

If the campaign has not yet been processed, contact support as soon as possible. Link changes may not be possible after promotion has already started.

Yes. You can update your name, email address and phone number from your profile area.

Yes. You can change your password from your profile settings after confirming your current password.

Contact Evolvy support and include your transaction ID or order ID. This allows our team to locate the campaign quickly and assist you more efficiently.